Terms & Conditions

Terms and Conditions

Welcome to G&H Sons Ltd. By using our website, services, or purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully. If you disagree with any part of these terms, do not use our services or website.

1. General Information

G&H Sons Ltd specializes in engine replacement, diagnostics, maintenance, and repairs, with expertise in Citroën, Peugeot, Ford, and BMW vehicles.

Address: Unit 1, 111 Fengate, Peterborough, PE1 5BA.
Contact: info@ghsonsltd.co.uk | Phone: 07534522975 / 07466302227.

2. Services Provided

We provide the following services:

• Engine Replacement: High-quality replacement engines.
• Reconditioned Engines: Tested and supplied on an exchange basis.
• Engine Fitting: Professional fitting services.
• Diagnostics: Advanced tools for accurate issue identification.
• Parts Supply: Genuine parts tailored to your vehicle.
• Maintenance & Repairs: Comprehensive vehicle maintenance services.

3. Booking and Quotes

• A booking forms a binding agreement to these terms.
• Quotes for services or parts are estimates and may change after detailed inspections.
• Adjustments for unforeseen repairs or price changes will be communicated before proceeding.
• Customers are responsible for vehicle transport unless otherwise agreed.

4. Payment Terms

• Payments are due upon service completion unless pre-arranged.
• Accepted payment methods include cash, card, and bank transfers.
• Any additional costs for unforeseen repairs will require prior approval from the customer.

5. Warranty

• Engine replacement and reconditioned engines include a six-month warranty.
• Warranty is void if:
  • The vehicle is serviced or inspected by another garage without prior approval.
  • Damage occurs due to neglect, misuse, or pre-existing issues.
  • Engine failure arises from incorrect fueling, blocked DPF, ABS faults, faulty injectors, or ancillary part failures.
• Customers must promptly report warranty issues to us.

6. Customer Responsibilities

• Ensure the vehicle is suitable for the requested service.
• Disclose all relevant issues before work begins.
• Regularly check oil and coolant levels to avoid damage.
• Collect vehicles within seven days of service completion to avoid storage charges of £25/day.

7. Liability

• G&H Sons Ltd is not liable for:
  • Personal belongings left in the vehicle.
  • Damages caused by pre-existing conditions, neglect, or misuse.
  • Indirect or consequential losses.
• Our liability for errors or negligence is limited to repair, replacement, or compensation at our discretion.

8. Cancellation and Refunds

• Cancellations must be made at least 48 hours in advance. Late cancellations may incur fees.
• Refunds are available for incomplete services, subject to an evaluation.
• Cancelation charges apply for incurred costs, including inspection or partial work completed.

9. Storage and Disposal

• Vehicles uncollected within 15 days of notification may be sold to recover outstanding payments. Proceeds, less charges, will be returned to the customer if applicable.

10. Privacy and Data Protection

• Personal data is handled per applicable data protection laws.
• Data will not be shared or sold without consent, except as required by law.

11. Third-Party Parts and Work

• Parts supplied by third parties carry their own manufacturer warranty.
• We are not responsible for third-party part defects.
• Labor charges for third-party part installation are non-refundable.

12. Governing Law

These terms are governed by the laws of the United Kingdom. Disputes will be resolved in UK courts.

Contact Us

For inquiries or concerns, please contact:
Email: info@ghsonsltd.co.uk
Phone: 07534522975 / 07466302227

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.